1

(2 replies, posted in Questions & Answers)

RESOLVED!

Issue was with IIS7 and read/write access to a server system /tmp directory on the hard drive (root level).  Once both IIS and IISUSR were given write permissions, the application login functioned properly again.

Not sure why, using IE6 or 7 browsers the issue did not occur.  Unless local resources were used (client side) -vs- server side?  when establishing and recording sessions.

At any rate, humming along nicely using IE8 now :-)

2

(2 replies, posted in Questions & Answers)

UPDATE:  Stranger still.  I successfully logged into Tracmor using the web functionality built into Microsofts Outlook application.  No adjustments have been made on the server or IIS or folder permissions since my original post.  Attempting to login via IE8 fails however.  Bizarre.  Am I witnessing a hidden Microsoft 'feature' of IE 8? (sigh)

3

(2 replies, posted in Questions & Answers)

Greetings, I recently updated my browser to IE8 and immediately was unable to login to Tracmor.  I did verify that successful login could still be achieved using IE6.

Reading within the reported error, it seems as though it is saying a permissions error is occuring in writing data to the tracmor/tmp folder.  I wanted to confirm that with you and was wondering why would IE6 still be successful and IE8 fail?

Following was the reported error:

Error in PHP Script
/tracmor/login.php PHP Version: 5.2.10;  Zend Engine Version: 2.2.0;  Qcodo Version: 0.3.32 (Qcodo Beta 3)
Operating System: Windows_NT;  Application: Microsoft-IIS/7.0;  Server Name: fm-prexecsupp
HTTP User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; Trident/4.0; .NET CLR 2.0.50727; MS-RTC LM 8; .NET CLR 1.1.4322; InfoPath.1)

session_start() [<a href='function.session-start'>function.session-start</a>]: open(/tmp\sess_d80rob55qrt96j43ps5g0q8pf5, O_RDWR) failed: Permission denied (13)


Error Type:   E_WARNING

Source File:   D:\web\tracmor\includes\prepend.inc.php     Line:   276


Line 271:   
Line 272:            /////////////////////////////
Line 273:            // Start Session Handler (if required)
Line 274:            /////////////////////////////
Line 275:            //session_set_cookie_params(2);
Line 276:            session_start();
Line 277:           
Line 278:   
Line 279:   
Line 280:            //////////////////////////////////////////////
Line 281:            // Setup Internationalization and Localization (if applicable)


Call Stack:


#0 (): QcodoHandleError()
#1 D:\web\tracmor\includes\prepend.inc.php(276): session_start()
#2 D:\web\tracmor\login.php(22): require_once()

Variable Dump:   Show/Hide

  _COOKIE
  _FILES
  _GET
  _POST
  _SERVER

--------------------------------------------------------------------------------

Error Report Generated:  Friday, June 4 2010, 1:02:45 PM

4

(1 replies, posted in Questions & Answers)

What is the preferred method of backing up the mysql database with tracmor?  Will mysql's DUMP facility do the trick?  of course then also being able to restore.  Appreciate comments.

Nothing specifically, but I run mine using the XAMPP (Apache) enironment for Windows XP.  Very small footprint, runs great.

6

(1 replies, posted in Questions & Answers)

In trying out Tracmor, I came across a situation where user's could not seem to login successfully unless they are assigned an administrator role.

I created a technician role, then assigned a new user to that role.  the technician role was limited to inventory and reports only.

when the user attempted to login, the system would complain and throw 'object not found' errors.

When I adjusted the user to a role of 'administrator', they could log in just fine.

??

I completed my first installation and I like what I see thus far.  I noticed tonight I see the same AJAX error when clicking on the green button to enter a recipient name.  Look forward to seeing this one resolved.